We're here to help
Support
Email or text us, or talk to Beamo Assistant. Human support stays available if chat cannot help.
Products
Pick a USB, a Pi card, a case, or a drone accessory. Short steps if you need them.
- 1It arrives ready.
- 2You start it. No image to hunt, no flashing.
- 3If a screen doesn't match, we answer.
USB products
Linux, Windows, or a drive eraser — already on the stick.
- Linux Mint CinnamonStart Linux from the USB.
- Ubuntu DesktopStart Linux from the USB.
- Windows 11 · 16GBWindows installation media, ready to boot.
- Windows 11 / 10 · 32GBWindows installation media, ready to boot.
- Drive eraser USBErase a disk you own from the computer's boot menu.
- Kali LinuxStart Linux from the USB.
- Linux Mint and Ubuntu bundleSteps for each USB in the bundle.
Raspberry Pi products
A written MicroSD, a Pi 5 cooling case, or both.
Drone accessories
Propeller guards and a transport strap for DJI Air 3 / Air 3S.
beamo.tech/support
Which product do you need help with?
What to include
Include these details in your email or text. Do not put passwords, recovery keys, or order numbers in this page’s address.
- The product
- The device or model
- What happened
- The exact visible message
- A relevant photo
Do not send passwords or recovery keys.
Use email for a detailed description, the exact on-screen message, and a photo.
supportbeamo.techSupport hours
Monday–Saturday, 10:00 AM–7:00 PM US Central Time, including daylight saving.
Hours follow US Central Time. This page does not show whether support is open right now, and it does not promise a response time.
Text-only number. This number accepts text messages only. Calls are not answered. If your device cannot open Messages, copy the number and send a text from another phone.
Beamo Assistant
Chat with Beamo Assistant for help with your Beamo products.
Beamo Assistant is an automated AI helper.
Email and text stay available if chat cannot resolve the issue.